Refund & Cancellation Policy
Understanding our commitment to transparent and fair business practices
1. Introduction
This Refund & Cancellation Policy applies to all services purchased through Zindbc. By purchasing any service from Zindbc, you acknowledge that you have read and agreed to this policy.
2. Subscription Plans
Zindbc currently offers:
Each plan includes different features and benefits as displayed on the website.
3. No Refund Policy
All payments made to Zindbc are final. Once a subscription, featured listing, promotional service, advertisement, franchise fee, or any paid service has been successfully activated or made available, no refunds will be provided, except where required by applicable law.
Refund requests based on the following reasons will generally not be accepted:
- Change of mind
- Failure to use the service
- Business not receiving enquiries
- Business not receiving calls
- Dissatisfaction with lead quality
- Lower-than-expected traffic
- Ranking expectations
- Business closure after purchase
- Accidental purchase by the customer
- Lack of business growth
- Suspension due to violation of platform policies
4. Cancellation
Users may choose not to renew their subscription at the end of the current billing period. Cancellation of future renewals does not entitle the user to a refund for the current subscription period.
5. Duplicate Payments
If a duplicate payment occurs due to a technical or payment gateway error, users should contact us promptly. Verified duplicate payments may be resolved appropriately after review.
6. Failed Transactions
If your payment fails but your bank account is debited: Please contact your bank or payment provider first. If the amount has been received by Zindbc in error, we will review the matter and provide an appropriate resolution.
7. Subscription Expiry
Paid plans expire automatically at the end of the purchased subscription period unless renewed. Expired plans may lose premium features until renewed.
8. Modification of Services
Zindbc reserves the right to modify: Subscription features, Pricing, Benefits, Promotional offers, Platform functionality. Such changes apply prospectively and do not create a right to a refund for previously purchased services.
9. Contact
For billing-related questions:
Have questions about our policies?